Updated February 2023
THIS AGREEMENT CONSTITUTES A BINDING CONTRACT AND GOVERNS USE OF AND ACCESS TO THE SERVICES BY YOU, SUBSCRIBERS, INSTRUCTORS AND ATTENDEES WHETHER IN CONNECTION WITH A PAID OR FREE TRIAL SUBSCRIPTION TO THE SERVICES.
By accepting this Agreement, either by accessing or using a Service, or authorizing or permitting any Subscribers, Instructors or Attendees to access or use a Service, You agree to be legally bound by the terms of this Agreement. If You are entering into this Agreement on behalf of a company, organization or another legal entity (an “Entity”), You are agreeing to the terms of this Agreement for that Entity and representing to CEU Events® that You have the authority to bind such Entity and its Affiliates to this Agreement, in which case the terms “Subscriber,” “You,” “Your” or a related capitalized term herein shall refer to such Entity and its Affiliates. If You do not have such authority, or if You do not agree with this Agreement, You must not accept this Agreement and may not use any of the Services.
CEU Events® is a registration platform dedicated to help You manage all aspects of Your CEU Events® services. Through our platform, software and services, we enable users to create, discover, share and register for events provided from or through CEU Events®.
CEU Events® websites and domains, including www.ceuevents.com, and all of the webpages, subdomains, including the “Locations” and “Places” pages as outlined below (collectively, our “Site”), software, applications, all of the services available on or through the Site or otherwise provided by us (including our application programming interfaces) are offered, maintained and provided by CEU Events®. We refer to all of these as our “Services,” that include continuing education opportunities and credit recording and reporting.
Through the Services, CEU Events® provides a simple and quick means for registered users who have paid accounts (“Subscribers”) who then can invite and manage event instructors, planners and organizers (“Instructors”) to create event registration, speaker profile, organizer profile and other webpages related to their events (“Locations”), to promote those pages and events (“Places”) to visitors or browsers on the Services to users who wish to make registrations to such events (“Attendees”), and third parties, which may or may not be affiliated with the Instructor or Subscriber, that create event pages on its behalf ("Third Party Organizers"). We refer to Subscribers, Instructors, Attendees, Third Party Organizers, and other visitors and browsers of the Services, Locations and Events collectively as “Users” or “You.”
CEU Events® is not the organizer, instructor or owner of the events listed for registration on the Services. CEU Events® provides the Services, which allow instructors to list and promote their events, including creating the Locations and Places accounts. It is each associated Instructor’s sole obligation to ensure that any event page posting and Locations and Places accounts on the Services, and the nature and conduct of the underlying event meet all applicable local, state, provincial, national and other laws, rules and regulations, and that the goods and services described in any event page posting are actually delivered in a satisfactory manner.
Creating an Attendee Account, listing an event and accessing the Services is free. CEU Events® charges our subscription charges only to registered Subscribers. All descriptions of subscription charges on the Services represent the subscription fees that CEU Events® charges to Subscribers. CEU Events® does not control (and thus cannot disclose) fees levied by Your bank and/or credit card company, including fees in foreign currencies or from foreign persons. Be sure to check with Your bank or credit card company prior to engaging in a transaction to understand all applicable fees, credit card surcharges and currency conversion rates.
If You choose to upgrade Your Service Plan or increase the number of Instructors authorized to access and use a Service during Your Subscription Term (a “Subscription Upgrade”), any incremental Subscription Charges associated with such Subscription Upgrade will be prorated over the remaining period of Your then current Subscription Term, charged to Your Account and due and payable upon implementation of such Subscription Upgrade. In any future Subscription Term, Your Subscription Charges will reflect any such Subscription Upgrades. No refunds or credits for Subscription Charges or other fees or payments will be provided to You if You elect to downgrade Your Service Plan. Downgrading Your Service Plan may cause loss of content, features, or capacity of the Service as available to You under Your Account, and CEU Events® does not accept any liability for such loss.
Unless otherwise stated, our charges do not include any taxes, levies, duties or similar governmental assessments, including value-added, sales, use or withholding taxes assessable by any local, state, provincial or foreign jurisdiction (collectively, the “Taxes”). You are responsible for paying Taxes, except those assessable against CEU Events® measured by its net income. We will invoice You for such Taxes if we believe we have a legal obligation to do so and You agree to pay such Taxes if so invoiced.
If You pay by credit card or certain other payment instruments, the Services provide an interface for the Subscriber to change credit card information (e.g. upon card renewal). The Subscriber will receive a receipt upon each receipt of payment by the CEU Events®, or they may obtain a receipt from within the Services to track subscription status. You hereby authorize the CEU Events® to bill Your credit card or other payment instrument in advance on a periodic basis in accordance with the terms of the Service Plan for the Services to which You subscribe until Your subscription to the Services terminates, and You further agree to pay any Subscription Charges so incurred. If applicable, You hereby authorize CEU Events® to charge Your credit card or other payment instrument to establish such prepaid credit. You agree to promptly update Your Account information with any changes (for example, a change in Your billing address or credit card expiration date) that may occur. CEU Events® uses a third-party intermediary to manage credit card processing and this intermediary is not permitted to store, retain or use Your billing information except to process Your credit card information for the Subscriber.
We may, at our sole discretion, choose to offer credits for the Subscriber’s Services in various ways, including but not limited to, coupons, promotional campaigns and referrals. CEU Events® reserves the right to award credits at its sole discretion. Credits have no monetary or cash value and can only be used by You to offset Your subsequent payments of Subscription Charges for the applicable Service. Credits may only be applied to Subscription Charges due for the Service specifically identified by CEU Events® when issuing the credit. Credits can only be used by You and are non-transferable. To the extent that You have been awarded credits, unless the instrument (including any coupon) states an earlier expiration date, credits shall expire and no longer be redeemable twelve (12) months from the date the credit was issued.
Either Party may elect to terminate Your Account and subscription to a Service as of the end of Your then current Subscription Term by providing notice, in accordance with this Agreement, on or prior to the date sixty (60) days preceding the end of such Subscription Term. Unless Your Account and subscription to a Service is so terminated, Your subscription to a Service will automatically renew for a Subscription Term equivalent in length to the then expiring Subscription Term. Unless otherwise provided for in an Order Form, the Subscription Charges applicable to Your subscription to a Service for any such subsequent Subscription Term shall be our standard Subscription Charges for the Service Plan to which You have subscribed, as applicable, as of the time such subsequent Subscription Term commences. The cancellation or termination is not reversible and all data related to Your Account may be permanently removed/deleted. You will be able to subscribe again at the then-current current pricing.
No refunds or credits for Subscription Charges or other fees or payments will be provided to You if You elect to terminate Your subscription to the Service or cancel Your Account prior to the end of Your then effective Subscription Term.
Except for Your termination under Section 7.5, if You terminate Your subscription to a Service or cancel Your Account prior to the end of Your then effective Subscription Term or we effect such termination or cancellation pursuant to Sections 7.4 and 7.5, in addition to other amounts You may owe CEU Events®, You must immediately pay any then unpaid Subscription Charges associated with the remainder of such Subscription Term. This amount will not be payable by You in the event You terminate Your subscription to a Service or cancel Your Account as a result of a material breach of this Agreement by CEU Events®, provided that You provide advance notice of such breach to CEU Events® and afford CEU Events® not less than thirty (30) days to reasonably cure such breach as provided for in Section 7.5 herein.
We reserve the right to modify, suspend or terminate the Services (or any part thereof), Your Account or Your and/or Instructors’ or Attendees’ rights to access and use the Services, and remove, disable and discard any Service Data if we believe that You, Instructors or Attendees have violated this Agreement. Unless legally prohibited from doing so, we will use commercially reasonable efforts to contact You directly via email to notify You when taking any of the foregoing actions. We shall not be liable to You, Instructors, Attendees or any other third party for any such modification, suspension or discontinuation of Your rights to access and use the Services. Any suspected fraudulent, abusive, or illegal activity by You, Instructors or Attendees may be referred to law enforcement authorities at our sole discretion.
A Party may terminate this Agreement for cause (a) upon thirty (30) days’ written notice to the other Party of a material breach if such breach remains uncured at the expiration of such period; or (b) if the other Party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors. If this Agreement is terminated by You in accordance with this section, we will, to the extent permitted by applicable law, refund You any prepaid fees covering the remainder of the Subscription Term after the effective date of termination. If this Agreement is terminated by us in accordance with this section, You will pay any unpaid fees covering the remainder of the Subscription Term pursuant to all applicable Order Forms. In no event will termination relieve You of Your obligation to pay any fees payable to us for the period prior to the effective date of termination.
Upon request by You made within thirty (30) days after the effective date of termination or expiration of this Agreement, we will make Service Data available to You for export or download as provided in the Documentation. After such a 30-day period, we will have no obligation to maintain or provide any Service Data and, as provided in the Documentation, will have the right to delete or destroy all copies of Service Data in our systems or otherwise in our possession or control, unless prohibited by law.
If any seminar is canceled, You may receive a refund (minus a $5.00 cancellation fee) for cancellations made at least one week prior to the seminar. No refunds for cancellations will be given after that time. No refunds shall be issued for no-shows. Seminar registrations are transferable. CEU Events® reserves the right to cancel any program that does not meet a minimum number of registrants. If such a cancellation occurs, registrants will be notified and provided with an opportunity to select an alternate program. In the event such an alternate program is not available, then the registration fees will be refunded.
CEU Events® may make available to You features and tools that allow You to contact other users of the Services or third parties via email (the “Email Tools”). In the event that You use these Email Tools, You represent, warrant and agree that:
(b) Your use of the Email Tools is in compliance with all applicable local, state, provincial, national and other laws, rules and regulations, including those relating to spam and email;
(c) Your use of the Email Tools will be solely to advertise, promote and/or manage a bona fide event that You have listed on the Services;
(e) You will not use false or misleading headers or deceptive subject lines in emails sent using the Email Tools;
(f) You will identify the email message as an advertisement or commercial in nature; and
(g) You will not email any person that You know or have reason to know has opted out of receiving emails from You.
If You fail to abide by any of the foregoing, if Your use of the Email Tools results in bounce rates, complaint rates or unsubscribe requests in excess of industry standards or if Your emails are found to cause disruption to the Services, CEU Events® may, among other actions, limit or suspend Your access to the Email Tools.
As part of certain registration processes on the Services, You will create an account or change or add information about Your account. You agree: (a) to provide true, accurate, current and complete information about Yourself, or if You are using the Services on behalf of an entity, the entity, as prompted by each Service registration form (the “Registration Data”); and (b) to maintain and promptly update the Registration Data to keep it true, accurate, current and complete. In the event of any dispute between two or more parties as to account ownership, You agree that CEU Events® shall be the sole arbiter of such dispute in its discretion and that CEU Events® decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties.
You are responsible for maintaining the confidentiality of Your password and account details, and are fully responsible for all activities that occur under Your account, including without limitation, all actions by sub-users registered under Your account. You agree to immediately notify CEU Events® of any unauthorized use of Your password or account or any other breach of security.
You hereby acknowledge that (a) any and all suggestions for correction, change and modification to the Services and other feedback (including but not limited to quotations of written or oral feedback), information and reports provided to CEU Events® by You (collectively “Feedback”); and (b) all improvements, updates, modifications or enhancements, whether made, created or developed by CEU Events® or otherwise relating to Feedback (collectively, “Revisions”) are and will remain the property of CEU Events®. All Feedback and Revisions become the sole and exclusive property of CEU Events® and CEU Events® may use and disclose Feedback and/or Revisions in any manner and for any purpose whatsoever without further notice or compensation to You and without retention by You of any proprietary or other right or claim. You hereby assign to CEU Events® any and all right, title and interest (including, but not limited to, any patent, copyright, future copyright, trade secret, trademark, show-how, know-how and any and all other intellectual property right) that You may have in and to any and all Feedback and Revisions. You hereby agree to waive any moral rights You may have in any and all Feedback and Revisions, and consent to any act which amounts to an infringement of any such moral right, in favor of CEU Events®. At CEU Events® request, You will execute any document, registration or filing required to give effect to these provisions.
The terms, conditions and requirements related to course approvals and credits that are listed on the CEU Events® website are provided by the course providers. Therefore, such terms, conditions and requirements may change at any time and CEU Events® is not responsible for any inaccuracy. However, if you find any such inaccuracy please report them to email@example.com so we can investigate with the course providers.
You understand that You are liable for all Content, in whatever form, that You provide or otherwise make available to or through the Services, including to other users of the Services. You agree not to use the Services to:
(a) upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
(b) harm minors in any way;
(c) facilitate gambling, gaming, lotteries, raffles, contests, sweepstakes and/or any other activity featuring the award of a prize other than raffles, contests or sweepstakes conducted in a manner that complies in all respects with CEU Events® Raffles, Contests and Sweepstakes Guidelines;
(d) impersonate any person or entity, including, but not limited to, an CEU Events® representative, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
(e) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
(f) upload, post, email, transmit or otherwise make available any Content that You do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
(g) upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright, right of publicity or personality, or other intellectual property or proprietary rights of any person or entity;
(h) upload, post, email, transmit or otherwise make available any Content related to the sale or provision of goods and services other than the sale or provision of tickets and registrations to bona fide events listed on the Services and other goods and services being sold or provided in conjunction with such events;
(j) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
(k) attempt to probe, scan or test the vulnerability of any CEU Events® server or network or breach any security or authentication measures, unless You are an authorized contractor of CEU Events® specifically engaged to provide such services;
(l) attempt to avoid or circumvent any technological measure implemented by CEU Events® to protect the Services or Content on the Services, including without limitation, encryption technology used to protect sensitive personal information;
(m) solicit any User to use a third party service that competes with CEU Events®;
(n) advertise Your event but complete sales independent of the Services in order to circumvent the obligation to pay fees related to the Services;
(o) intentionally or unintentionally violate any applicable local, state, provincial, national or other law, rule or regulation, including without limitation laws and regulations regarding the sale of tickets;
(p) resell registrations;
(q) collect credit card number, expiration date or CSC code or any other credit card information other than in the fields under “Payment” on the order payment page;
(r) collect social security or insurance number, financial account number, drivers’ license number, health information or other sensitive information required to be secured under applicable local, state, provincial, national or other law, rule or regulation or for which disclosure is required in case of a data breach without first obtaining CEU Events® prior written consent; or
(s) stalk or otherwise harass any person or entity.
We are constantly evolving our products and services to better meet the needs of our user base. Because of this, we do not guarantee any set of product features or functionality and reserve the right at any time to, and from time to time may, modify, suspend or discontinue, temporarily or permanently, any part of the Services for any reason. There would be no refund of fees already due following any such change to the Services. We do not guarantee, represent or warrant that Your use of our Services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable. You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to You. You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products and services delivered to You through the Services are (except as expressly stated by us) provided 'as is' and 'as available' for Your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall CEU Events®, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to Your use of the Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
The Services may provide, or Users may provide, links to other Internet websites or resources. Because CEU Events® has no control over such websites and resources, You acknowledge and agree that CEU Events® is not responsible for the availability of such websites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such websites or resources, or any damages or losses related thereto, even if such websites or resources are connected with CEU Events® partners or third party service providers.
As part of the Services You may be able to link an account You have with a third party service, such as a social media website. By linking such a third party account, You agree that CEU Events® may access, make available to and store any Content that You have provided to and stored in such a third party account so that it is available on or through the Services. Such content may include personally identifiable information.
CEU Events® does not tolerate discrimination, nor tolerate explicit references of a discriminatory nature, based on gender, gender identity, gender expression, race, national origin, color, religion, age, disability, veteran status, socioeconomic status, marital status, pregnancy and/or sexual orientation. All employees and contractors engaged in continuing education and training activities shall comply with this policy in all communications and other interactions with one another and with learners and prospective learners, during learning event planning, marketing, and delivery, as well as post-event activities. Failure to comply shall constitute grounds for disciplinary action in the case of employees, and contractual remedy in the case of contractors.